liga200 Privacy Policy

This page describes what we collect when you use liga200 and how we keep that data protected. We gather personal information during account creation (name, identity number, address), transaction data when you deposit or withdraw, and technical signals (IP address, device type, browser fingerprint) to detect fraud and enforce access restrictions.

What liga200 Collects

Our privacy practices follow data protection principles common across Southeast Asia and internationally. We encrypt sensitive data, limit access to authorized staff, and do not sell your information to third parties. However, we may disclose personal information if required by law or when processing a withdrawal—for instance, when you request funds to a DANA account, we share your name and transaction ID with DANA's settlement system to confirm the transfer.

KYC (Know Your Customer) verification is mandatory for all liga200 accounts. You must upload a government-issued identity document (passport, national ID, or driver's licence) and proof of address (utility bill, rental agreement, or bank statement). Our compliance team reviews these documents within standard business hours. If a document is unclear or does not match your account details, we may request a resubmission. You will receive a notification in your account portal indicating whether verification passed or which document needs updating.

How We Handle Your Information

Deposit methods on liga200 include DANA, OVO, GoPay, QRIS, and BCA virtual account transfers. When you initiate a DANA deposit, we record your phone number, the amount, and a timestamp. DANA's servers process the payment independently; we store only a confirmation record. If your deposit does not arrive within the expected settlement window, check your DANA transaction history first—sometimes payment failures occur on the payment provider's side, not ours. Contact our support team through your account portal with your transaction ID, and we will investigate whether the funds were received by our system or declined upstream.

OVO and GoPay follow a similar flow: you authorize payment through their respective apps, and we receive a settlement notification once their servers confirm the transfer. QRIS codes (Quick Response Code Indonesian Standard) let you scan and pay from any banking app; this method is particularly useful on slower network connections because the QR code remains valid for several minutes, giving you time to complete the payment even if your connection drops briefly during confirmation. BCA virtual account numbers are assigned to your liga200 profile; you transfer funds from your own BCA account (or any bank account via inter-bank transfer) to that number, and the credit appears in your liga200 wallet after standard banking hours.

Withdrawal Requests and Settlement Review

When you request a withdrawal on liga200, the funds do not leave your account immediately. Our compliance team reviews the transaction history associated with that withdrawal to ensure it complies with our terms. This review typically takes several hours during business hours and may take longer on weekends or public holidays (Idul Fitri, Idul Adha, Imlek). If your account shows unusual activity—for example, multiple large deposits followed by an immediate withdrawal—our system may flag the request for manual verification. You will receive a notification explaining the hold and what information, if any, we need from you to proceed.

If your withdrawal appears delayed, check your liga200 account status first. Look for any pending verification requests, incomplete KYC steps, or account-security alerts (such as an unrecognized login attempt or a password-reset email you did not initiate). Our support team responds during standard business hours; if you contact us outside those windows, your message will be queued and answered in the order received. Do not submit duplicate withdrawal requests while waiting for review—each new request restarts the review cycle and creates confusion in our records.

Data Security and Access Control

Two-factor authentication (2FA) is available on all liga200 accounts. You can enable it through your security settings, choosing between SMS-based codes or a time-based authenticator app. If you lose access to your 2FA device, contact our support team with your account email and identity number; we will verify your identity and help you regain access. Password resets trigger a confirmation email sent to your registered address—click the link within the timeframe provided, or request a new reset token if it expires.

If you have questions about how we handle your data, contact our support team through your liga200 account portal. We respond within standard business hours. Your data is retained for the duration of your account and for a retention period afterward required by local regulations; we do not retain it indefinitely. Access to liga200 is restricted to jurisdictions where online gaming is permitted by local law. Users are responsible for verifying that their access complies with applicable regulations in their own region.